COOKIE POLICY

This Cookie Policy explains how uses cookies and similar tracking technologies on our websites and services

PROTEJO COOKIE POLICY

Effective Date: January 25, 2026
Last Updated: January 25, 2026

ABOUT COOKIES: This Cookie Policy explains how Speshelly Ltd., a Hong Kong Limited Liability Company (Company Number: 79247370) ("Protejo," "we," "us," or "our") uses cookies and similar tracking technologies on our websites and services. This policy is part of our Privacy Policy and Terms of Service.

By using our Services, you consent to cookies as described below, subject to your control settings.

YOUR COOKIE CHOICES

You control most cookies through:

• Cookie consent banner when first visiting
• Account cookie settings (update anytime)
• Browser cookie controls
• Industry opt-out tools

WHAT ARE COOKIES
====================

Cookies are small text files stored on your device that help websites remember your preferences, login status, and improve functionality. We also use similar technologies like web beacons, local storage, and device identifiers.

Cookie Types

• First-Party: Set by Protejo directly
• Third-Party: Set by external services
• Session: Deleted when you close browser
• Persistent: Remain for specified time

WHY WE USE COOKIES
=======================

• Essential Functions: Login, security, core features
• User Experience: Preferences, language, personalization
• Analytics: Usage patterns, performance monitoring
• Marketing: Relevant ads, campaign tracking

TYPES OF COOKIES WE USE
============================

Essential Cookies — Always Active

Required for basic functionality: session management, authentication, security, load balancing.

Examples: protejo_session, csrf_token, auth_token

Duration: Session to 1 year

Analytics Cookies — Consent Required

Help understand service usage: Google Analytics, performance monitoring, user behavior analysis.

Examples: _ga, _gid, protejo_analytics

Duration: 24 hours to 2 years

Marketing Cookies — Consent Required

Advertising and campaigns: Facebook Pixel, Google Ads, LinkedIn, conversion tracking.

Examples: _fbp, _gtag, linkedin*

Duration: 30-90 days

Functional Cookies — Consent Required

Enhanced features: theme preferences, language settings, dashboard configuration.

Examples: theme_preference, language_setting

Duration: 6 months to 2 years

THIRD-PARTY SERVICES
=========================

We work with trusted providers who may set cookies:

Google Analytics & Ads: Website analytics and advertising
• Privacy: Google Privacy Policy
• Opt-Out: Google Analytics Opt-Out

Facebook/Meta Services: Social media marketing
• Privacy: Meta Privacy Policy
• Opt-Out: Facebook Ad Preferences

LinkedIn Marketing: Professional network advertising
• Privacy: LinkedIn Privacy Policy
• Opt-Out: LinkedIn Opt-Out

MANAGING COOKIES
====================

Browser Controls

• Chrome: Settings → Privacy → Cookies and site data
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies

Mobile Controls

• iOS: Settings → Privacy & Security → Tracking
• Android: Settings → Privacy → Ads

Industry Opt-Outs

• NAI Consumer Opt-Out
• DAA Opt-Out Tool
• Your Online Choices (EU)

LEGAL COMPLIANCE
====================

We comply with global privacy laws:

• GDPR (EU): Explicit consent, easy withdrawal, privacy by design
• UK GDPR: ICO guidance compliance, informed consent
• CCPA (US): Disclosure, opt-out rights, "Do Not Sell" links
• PIPEDA (Canada): Meaningful consent, clear purposes
• PDPO (Hong Kong): Compliance with the Personal Data (Privacy) Ordinance
• Privacy Protection Law (Israel): Compliance with Israeli privacy requirements
• Privacy Act (Australia): Privacy Principles, individual rights

DATA RETENTION
==================

• Essential: Session to 30 days
• Functional: 6 months to 2 years
• Analytics: 2 years (configurable)
• Marketing: 30-90 days

CHILDREN'S PRIVACY
======================

Enhanced protections for children under 16:

• No behavioral advertising for children under 13
• Essential cookies only by default
• Parental controls and consent
• Enhanced security and limited retention

YOUR RIGHTS
===============

You have the right to:

• Cookie Consent: Accept or reject non-essential cookies
• Preference Management: Update settings anytime
• Information Access: Details about cookies and their purposes
• Data Deletion: Request removal of cookie data
• Objection: Object to processing based on legitimate interest

UPDATES
=============

We may update cookie usage for:

• Legal compliance with new privacy laws
• Service improvements and new features
• Enhanced security and fraud prevention
• Better user experience and personalization

Changes are communicated through email notices, website banners, and consent refresh requests.

CONTACT INFORMATION

Cookie Questions
Email: cookies@protejo.net
Response: 5 business days

Privacy Inquiries
Email: privacy@protejo.net
Response: 5 business days

Data Protection Officer
Email: dpo@protejo.net
Response: 10 business days

Customer Support
Email: support@protejo.net
Response: 48 hours

Legal Team
Email: legal@protejo.net
Address: Speshelly Ltd., Attn: Legal Department, 1150 S Olive St, Los Angeles, CA 90015, United States

REGULATORY COMPLAINTS

For privacy law violations, contact:

• Hong Kong: Office of the Privacy Commissioner for Personal Data (PCPD)
• EU: Local Data Protection Authority
• UK: Information Commissioner's Office (ICO)
• US: Federal Trade Commission (FTC)
• Canada: Privacy Commissioner of Canada
• Australia: Australian Information Commissioner
• Israel: Privacy Protection Authority

EFFECTIVE DATE AND ACKNOWLEDGMENT

This Cookie Policy is effective as of January 25, 2026. We regularly review and update this policy for legal compliance and service improvements.

Document Version: 1.1
Last Review Date: January 25, 2026
Next Scheduled Review: July 25, 2026